FAQ

When do I have to get my registration in the mail to meet the deadlines?

A: Registrations have to be postmarked on or before the deadlines, so if you get it into the mail on those dates, that's fine. We do not have to have received them by the deadlines.

Do I have to use my real name when I register, or on my badge?

A: Yes, Anime North requires a complete full legal name when registering, as well on your convention badge. You can also include a nickname or con name on your badge as well.

Can I add new people to my Group Registration?

A: Additions to an existing Anime North Group Registration cannot be done on the online registration site, unless at least 15 people are being added.

Adding fewer people to a group registration can only be done through submitting the information with payment through the regular mail using the Group Registration form available from the Registration website.

Provide the full name of the group leader of the existing group, and his contact information, along with the full names (including emails if available) of the new attendees, and correct payment.

The group member fee will be the fee that is being currently offered; if the request to add members to the group registration come after the April price increase, the higher fee is the one that must be paid.

Note, only new attendees of the convention can be added to a group registration. People with existing pre-registrations cannot transfer over to a group registration, and then request a partial refund.

Also, you cannot add members to your group at the convention; only before Pre-Registration closes.

Do all the members of a Group Registration have to arrive at the convention at the same time?

A: No, individual confirmation forms are sent out to each group member so that they can individually pick up their convention badges from the Registration Desk at the convention. Group leaders should make sure that each member has received their forms.

I've purchased a T-shirt/Special Event ticket with my pre-registration. How do I pick them up?

A: Brunch Tickets will be available at the Registration Desk when you first register at the convention. Be sure to ask for them. T-Shirts will be available for pickup at the merchandise desk; just give them your name to get your shirt. Moonlight Ball tickets will be available for pickup at the Masquerade Desk.

I've sent in my pre-registration. When do I get a reply?

A: Pre-registrations sent by regular mail will take approximately 3-4 weeks to process. You will then be sent by email or regular mail a confirmation form. Pre-registrations made online on the Eventbrite site will be sent confirmations by email within 24 hours of purchase.

I've sent in my pre-registration. How do I get my tickets to Anime North?

A: After your pre-registration has been processed, you will be sent a confirmation form by email, if you have provided an email address, or by regular mail. Please save this form, and bring a paper copy with you to the Registration Desk when you first arrive at the convention. Upon showing your form there, you will receive your convention badge, which allows you access to all convention events, except for special meal events which require an additional ticket.

Can I pre-register for single day admissions?

A: Pre-registration is now available for both Weekend and Single-Day admissions